What is the Commitment App
Commitment App helps facilitate business deal payments. We are like middle men players. We handle the vital part of any transaction.
Lets see an Example: Femi sells shoes and is based in Kaduna. Emmanuel wants to buy some of the shoes and so he contacts Femi via Instagram.
Femi says he cant send the shoes until Emma makes payment. Emma is scared and wants Femi to send down the shoes first before payment.
Emma cancels out for fear and Femi looses a market. With the commitment App, Emma creates a business deal on the App and ties Femis account & mobile number
plus business description to the deal been created. Emma pays the commitment amount required by Femi through the App. This money doesnt go to Femi directly, it sits on the App,
but Femi gets notified that Emma has made payment commitment. Femi sends the shoes and and requests final disbursement from the App. Emma gets notified and authorizes. Money gets sent to Femi.
Charges we Collect
- For transfers below N5,000, N110 is the charge.
- For transfers above N5,000 but below N50,000 N1250 is the charge.
- For transfers above N50,000 but below N500,000 N150 is the charge
- For transfers above N500,000 N250 is the charge
How to Contact Us
Agreement
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When you register on the Commitment Platform, an E-Account is created for you with your Mobile phone number.
In the scope of this document, we shall refer to that account as the Commitment Account.
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This Agreement is written in English and we shall communicate with you in English regarding any aspect of
your Commitment Account.
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You acknowledge that we may communicate with you by e-mail, SMS for issuing any service notices or information about
your Commitment Account and therefore it is important that you keep your e-mail address
and mobile phone number updated via the Commitment App.
You may download a copy of this Agreement from the Website.
Registering on the Commitment Platform
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Registering can only be done from the Commitment App.
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You must be 18 years of age and above.
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We will register your Commitment Account for you on the basis of the information that you have provided to us.
You must provide accurate information and to tell us of any changes as soon as possible so that our records remain correct.
Dispute Resolution
The Commitment Platform is not a Law Court and so will not be saddled with the task of resolving disputes that arose from financial transactions. Both parties should
always find an amicable way to resolve and come to terms amongst themselves when a dispute arises.
Either way, when a buying party or selling party files for dispute, the following happens:
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The funds are frozen until both parties resolve their differences.
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When both parties failed to come to a resolution to resolve their dispute,
the funds will remain frozen on the commitment platform until a resolution is reached by both parties.
Neither party gets the funds until they both agree and resolve their dispute.
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When they finally come to a resolution, they should send a mail to [email protected], with a subject header titled 'Resolution of BID', quoting the
business ID of the transaction. E.g let's say the BID of the transaction is 756478293, the subject header should read, 'Resolution of 756478293'. The mail should
state clearly who the funds should be transfered to. The other party involved should be in the copy of the mail and must also reply to the mail in the
affirmative, stating clearly that he/she is in the support of the resolution.
Termination
We can terminate this agreement at anytime:
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If you have breached this Agreement, or if we have reason to believe that you have used, or
intend to use the Commitment App in a grossly negligent manner or
for fraudulent or other unlawful purposes or if we can no longer process your transactions due to the actions of third parties.
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we discover any of the information that you have provided to us when applied for your Wallets Account was incorrect; or
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we believe that this is necessary for security reasons; or.
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we suspect or to prevent suspected unauthorised or fraudulent use of your
Commitment App Account or
- any legal obligations require us to do so.
General
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You may not assign or transfer any of your rights and/or benefits under
this Agreement and you shall be the sole party to the contract between us.
You will remain liable until all Commitment accounts issued to you are
terminated and all sums due under this agreement have been paid by you in full.
We may assign our rights and benefits
at any time without prior written notice to you. We may subcontract any of our obligations under this Agreement.
Lost or Stolen Device
In the case of a lost or stolen device, quickly contact us:
- [email protected]
The account associated with that device will be locked or frozen to help secure your funds.
